Job Title: Information Systems Manager
Location: Nairobi or Kisumu, Kenya with travel domestically & regionally
Reporting To: Kenya Program Director
Start Date: 1 July 2013 (with some flexibility)
Deadline: 31 May 2013 – Applications considered on a rolling basis
About Dispensers for Safe Water
Each year, over 1.8
million children under the age of five die from diarrhea, a leading
cause of which is unsafe drinking water. Dispensers for Safe Water (DSW)
is an entrepreneurial team tasked with scaling the Chlorine Dispenser
System (CDS) – a proven innovation that dramatically expands access to
water treatment at an extremely low cost.
DSW is growing rapidly:
we currently serve more than 640,000 people in Kenya, and by May 2013
will be serving 100,000 people in Uganda – our two primary countries of
operations. Our goal is to reach 5 million people in the next 3 years.
DSW has global reach – we
have piloted the CDS through key partnerships in Haiti, Peru, India,
Somalia, and Swaziland and we are currently in the process of looking to
establish operations in 1-2 new countries
About the Position
The Information Systems
Manager will be responsible for developing and managing key information
systems which drive DSW operations and expansion.
The IS Manager will be
instrumental in providing cross-program support to DSW offices in Kenya
and Eastern Africa, requiring significant work with other country
programs and travel outside Kenya.
Reporting to the Kenya
Program Director and directing a team of two staff, the IS Manager role
requires keen technical ability combined with the project management
skills needed to develop and manage several mission-critical information
systems.
The IS Manager may be
based in Kisumu or Nairobi with significant time (up to 10 days a month)
spent in the Kisumu DSW Kenya headquarters.
The IS Manager will take over the growth and development of the IS team, which has been in operation for one year at DSW.
In that time, the team
has built a strong IS backbone – consolidated years of survey data into a
cloud relational database, created an online data portal accessible by
all team members and developed an Issue Tracker application with a web
and a mobile component used by all field staff.
The IS manager will
continue to innovate and build upon these systems while supporting other
country programs to replicate and adapt them in new contexts.
About Innovations for Poverty Action
The DSW initiative began
and was incubated within IPA - a rapidly growing, global organization
with operations in over 40 countries.
IPA designs innovative,
cutting-edge approaches to solving development problems, rigorously
evaluates these programs, and works to scale up programs with proven
impact.
As the program grows, DSW
is establishing a new organization, which will provide a platform for
the long-term scale and sustainability of CDS operations.
Goals and Responsibilities
Develop Management Information Systems
The IS Manager will lead
the development, implementation and maintenance of the key information
systems which will allow DSW to effectively serve millions of people –
for example:
- Operations applications e.g. Issue Tracker, Chlorine Delivery Manager
- Electronic surveying systems (Open Data Kit)
- Real-time dashboards, reports and program scorecards
- Mapping and spatial data management tools
This area of responsibility includes:
- Project, secure and
manage resources for system development – including own time, program
staff time, finances, materials, infrastructure, software, etc.
- Supervise field-testing and deployment of new systems with program and field staff
- Manage overall development process to ensure top-quality, on-time deliverables
Manage Data Collection and Reporting
The IS Manager will
coordinate data management activities (surveys, cleaning, analytics,
reporting) from 5 regional offices in Kenya and other DSW country
programs.
This area of responsibility includes:
- Oversee electronic survey creation and maintenance in conjunction with the Research & Evaluation team and Operations team
- Establish data management procedures and check-ins with regional office coordinators
- Lead on-going field staff training on electronics surveying
Coordinate Regional Information Systems
The IS Manager will
coordinate cross-program IS system development and implementation in
Kenya, Uganda and other countries as DSW expands.
This area of responsibility includes:
- Tailor information system tools and applications to country-specific contexts
- Build standardized platforms to maintain comparability/compatibility across country programs
- Manage information
systems set-up and roll-out in new expansion areas; provide intense
support at first, then transition to remote support
- Provide expert advice and training to ensure country teams build strong IS capacity
Identify New Opportunities and Advise Management
- Work with program and country management teams to identify opportunities for creating or improving information systems
- Research and apply emerging tech solutions and best-practices to DSW operations
- Create plans for information system development in collaboration with managers and other key staff members
Qualifications, Experience and Skills
- Bachelor’s degree in
Computer Science, Information Technology/Systems or related technical
course; Master’s degree a plus, especially with project management or
administration component
- A minimum of 3 years work experience in software/IS development, including 1+ years in a role with management responsibilities
- Excellent project management skills, especially iterative development e.g. Agile
- Working knowledge of
at least 1 programming language, e.g. Java; experience with web
development (PHP) and database and server administration experience
(Postgres preferred)
- Significant work
experience in entrepreneurial or start-up environments and developing
countries – ideally in Africa; comfortable with cross-cultural
communications
- Proven leadership capacity with strong interpersonal skills to work effectively with a team that is geographically dispersed
- Self-starter, capable of working remotely and independently
- Strong critical thinking and judgment skills
- Intellectual flexibility and willingness to form and adjust opinions based on evidence
- Strong written English and communication skills a must
- Willingness to travel
Note: Please specifically illustrate the above desired qualifications in your cover letter by giving examples from your experience.
In addition, this position requires a candidate to:
- Be inspired by DSW’s mission of bringing safe water to millions of people
- Have a strong commitment to evidence-based practice and policy in the development field
- Be enthusiastic to develop personally and professionally as part of a growing global team
- Have an entrepreneurial spirit – DSW is a dynamic program, with many opportunities for growth and leadership
To Apply Please follow the application instructions below.
Any applications or CVs submitted outside this process will not be considered.
Note, only short-listed candidates will be contacted for an interview.
Applicants will be reviewed on a rolling basis.
- Send a CV and a cover
letter and a description/portfolio of past work projects (including
links and samples where relevant) to jobs-kenya@poverty-action.org and
cc ipak.water.jobs@poverty-action.org
- In the subject line: Copy exactly the following position line: IPAKenya,“Information Systems Manager” REF NO:DSW-2013.04.16
- In the email body: Put your full name, first (given) name followed by last (family) name
- Attachments: Please attach your CV, cover letter, and portfolio
Please do not include any text besides the position line(s) in the body of the e-mail.
Adding extra text will interfere with the processing of your application.
Only short-listed candidates will be contacted by email for an interview.
Applicants are encouraged
to apply early, as applications will be reviewed on a rolling basis and
a decision may be made before the deadline.
IPA is an Equal
Opportunity Employer/Affirmative Action Employer: All persons shall have
the opportunity to be considered for employment without regard to their
race, color, religion, national origin, ancestry, alienage or
citizenship status, age, disability, sex, sexual orientation, veteran
status or any other characteristic protected by applicable federal,
state or local laws.
IPA will endeavor to make
a reasonable accommodation to a qualified applicant with a disability
unless the accommodation would impose an undue hardship on the operation
of our business.
If you believe you
require such assistance to complete this form or to participate in an
interview, please contact us at jobs@poverty-action.org.
Disclaimer:
The above statements are
intended to describe the general nature and level of the work to be
performed by the Information Systems Manager.
The statements are not
intended to be an exhaustive list of all possible duties, tasks, and
responsibilities. Management reserves the right to amend and change
responsibilities to meet organizational needs as necessary.
Please note that IPA will never request any form of payment from an applicant.
Applicants are encouraged
to confirm the information listed above with IPA prior to releasing any
extensive personal information to the organization.
Please direct questions to jobs-info@poverty-action.org.